How can we help you?
Find answers to common questions, learn how to use our platform, and get the support you need for your rental journey.
Frequently Asked Questions
Find quick answers to common questions
What is Direct Lease?
Direct Lease connects property owners directly with renters, eliminating agent fees. Only verified homeowners can list properties, ensuring transparency and honest pricing.
How do I search for properties?
Use the search bar on the homepage or listings page. Filter by location, price range, currency (NGN/USD), and sort by newest, price, or relevance. We cover major Nigerian cities.
How do I list my property?
Create a Lister account, verify your email, then go to your dashboard and click "Create New Listing". All listings require admin approval before going live.
Is there a fee to use the platform?
No, Direct Lease is completely free for both renters and property owners. We don't charge any listing fees, commissions, or hidden costs.
How do I contact a property owner?
Each property listing shows the owner's contact information if they've made it public. You can call, WhatsApp, or visit their website directly.
Why is my listing pending approval?
All property listings go through admin review to ensure quality and compliance. This typically takes 24-48 hours. You'll be notified once approved or if changes are needed.
How do I write a review?
After renting a property, visit the property's page and click "Write a Review". Reviews help other renters make informed decisions and help property owners improve.
What currencies are supported?
We support Nigerian Naira (NGN) and US Dollars (USD). Property owners can choose their preferred currency when creating listings.
Still need help?
Contact our support team and we'll get back to you within 24 hours